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Communities

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How to Use Communities, Courses, and Video Playlists How to Use CRM and Email Marketing Automations with Communities (Circles)

How to Use Communities, Courses, and Video Playlists

Michele Barard

Last Update vor einem Jahr

Overview

This guide introduces Big Easy Website Creation’s powerful new Communities and Video Hosting features—designed to help you build thriving, interactive spaces for your members, students, or clients. You’ll learn how to set up circles (community groups), drip course content, track user progress, upload secure videos, create video playlists, and add social features like discussion walls, reactions, and notifications. Whether you're delivering online courses or managing member-only content, this guide shows you how to create an engaging, mobile-responsive experience all within one easy-to-use platform.

Step-by-Step Instructions
1. Create a New Community (Circle)

  • Go to Communities > Create New Circle.
  • Set:
    • Community Name
    • Access Rules (public, private, members-only, paywall)
    • Enrollment Requirements
    • Design Settings (light/dark theme, icons, cover images)
2. Structure Your Community with Groups and Pages

  • Groups act like folders to organize multiple pages (ideal for courses).
  • Pages contain your actual content (videos, text, widgets).
  • Customize with:
    • Drag-and-drop elements
    • Access levels
    • Drip rules (unlock after X days or when a prior page is completed)
3. Add Community Widgets

Enhance interaction by adding any of these to your pages:


  • Wall: A social media-style feed for posts, comments, and reactions
  • Discussions: Chat-style messaging (like Slack or Discord)
  • Reviews and Ratings
  • Circle Widget: Display and link to all available communities
4. Track User Engagement and Completion

  • Enable Progress Tracking on pages or groups.
  • Use Completion Required to lock content until previous steps are complete.
  • Members can manually mark pages as complete to unlock the next ones.
5. Manage Notifications and Roles

  • Users receive on-site alerts and email notifications for mentions, replies, or updates.
  • Assign member roles:
    • Member
    • Moderator
    • Admin
  • Control permissions for posting, moderating, and deleting content.
6. Manually Add Members or Assign Access

  • You can give users access to paid communities manually if they’ve paid elsewhere or received complimentary access.
7. Use CRM Tracking and Automation

  • The CRM logs all activity: logins, comments, reactions, video views, abandoned carts, etc.
  • Set Automations triggered by:
    • Starting or completing a video
    • Reacting to a post
    • Answering a poll
8. Upload Videos Securely

  • Use the Video Manager to:
    • Upload and organize videos in folders
    • Amazon-powered encoding ensures secure, chunked delivery (non-downloadable)
    • Auto-adjust quality based on device and bandwidth
9. Add Captions, Chapters & Looping

  • Set chapters within videos for easy navigation
  • Enable looping to replay specific parts (ideal for engagement)
  • Set manual "watched" status to trigger backend actions
10. Create and Display Playlists

  • Use the Playlist Widget to:
    • Show a sidebar of videos for linear learning
    • Display a grid of videos
  • Videos can autoplay the next one or open in a pop-up
11. Customize the Mobile Experience

  • The platform is fully mobile responsive
  • Community and course content feel like an app on mobile
  • Includes a user-friendly mobile menu, notification area, and access to member profiles
12. Personalize Member Profiles

  • Members can update:
    • Avatar
    • Name
    • Bio/Description
    • Social Media or external links

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